Sample Positions at Land's End Resort

Reservations Agent – A Reservation Agent answers calls and introduces guests to Land’s End. You can expect training on sales, phone handling, and verbal communications. As the first point of contact with our guests, a reservationist establishes the first impression for Land’s End. Front Desk Clerks & Night Audit Agents –These positions are the first people our guests get to meet at arrival and are the first place people look for information and answers. These are customer service positions that require computer and phone skills.

Servers, Bartenders, Bussers, Baristas – We have a full service restaurant and banquet facility. We can host a dinner for two or a conference for 200, which means there are many roles in the Food and Beverage Department that can expose you to the variety of options within this part of the service industry.

Cooks & Kitchen Support Staff – We have a large and highly productive kitchen which hosts all types of positions. There are opportunities for those with and without previous experience and there is plenty of upward mobility.

Admin & Accounting Staff – There are countless personal interactions and financial transactions that take place in the hospitality industry. Our Administration and Accounting teams ensure they are done properly to meet expectations of the company and the guests. Attention to detail and accuracy are very important to these roles.

Sales & Marketing, Event Staff – We need strong capable people to deliver events. From initiating sales calls, to executing events large and small, professionalism and precision ensure that our customers become our best marketing.

Housekeeping Staff – No business can be successful without the essential support of their Housekeeping Staff. Our housekeeping team takes pride in providing routine consistent cleanliness for our guests.

Maintenance Crew – There are many moving parts in a hotel with so many departments. It takes people with moderate knowledge and experience in a multitude of fields. With tasks changing daily or even hourly, our maintenance team must be adaptable to the varied situations that can come up in any given day. From helping guests with a TV, to changing a lightbulb or working on our essential equipment, our team must be ready and able to manage the challenge of being needed by many.

Mid-level Management Positions – Each department has mid-level management positions which opens the door for those who are seeking to elevate their skills to more opportunities.