Land’s End Resort Policies
The following policies have been established and in practice for many years, and are based on industry standards, management and operational procedures.
As our guest, by reading and signing your hotel registration at check-in you are agreeing to abide by all of our policies, terms and conditions.
Hotel Check-In
Check-in time is at 4:00 PM. An early check-in can be requested at the time of booking but is not guaranteed. Registered guests must present ID and the credit card used for booking, at check-in. Only registered and listed guests will be issued keys at the desk.
Hotel Check-Out
Check-out time is 11:00 AM. Between mid-September and mid-May, a late check-out can be requested at the Front Desk but cannot be determined until the day of departure. *Late checkouts will not be available May thru September.
Reservation Guarantee
Land’s End requires collection of a deposit at the time a reservation is made. This deposit will be equivalent to 1 night’s charges, including tax. Guest must be at least 18 years of age to register for a Hotel Room.
Cancellation Policy
A reservation must be cancelled by phone, email, or in person at a minimum of 48 hours prior to 4:00 PM on the arrival date to qualify for a full deposit refund. Any confirmed reservation dates occurring within 48 hours of the cancellation request will be charged in full. If we are able to resell the cancelled dates that occur within 48 hours, we will refund the charges. Land’s End is not responsible for weather conditions, personal emergencies, or schedule changes that result in reservation changes.
Our location has one of the best views in the world, however due to this location we are susceptible to natural events such as Earthquakes and Tsunami Warnings, which do rarely lead to potential evacuations. Land’s End does not provide refunds or discounts in these instances. Should you choose to evacuate your room and not return, you will not be refunded.
Early Departure Policy
If a guest requests to depart earlier than their scheduled departure date, any confirmed reservation dates occurring within the standard 48 hours of cancellation request will be charged in full.
No-Show Policy
If a reservation is confirmed but the guest does not arrive as scheduled, the reservation turns into a “No-Show”. When this happens, the initial deposit will be retained. Any additional nights on the reservation will be cancelled.
Smoking Policy
The Smokefree Alaska Law (AS 18.35.300 – 18.35.399) is a state law that prohibits smoking and vaping in workplaces and public places, protecting the health of all Alaska workers, residents and visitors. Smoking and vaping devices include e-cigarettes, vape pens/personal vaporizers and e-hookah, whether or not the device contains nicotine. Land’s End and its buildings, rooms, and decks/porches/balconies are 100% smoke free. The definition of smoking in the Smokefree Alaska Law includes marijuana smoking. Land’s End does not permit the smoking of tobacco, marijuana, illegal drugs, e-cigarettes, vape pens, etc. Under the Smokefree Alaska Law, smoking and vaping is not allowed within 20 feet of an entrance, open window, or heating or ventilation system air intake vent. Smoking is only permitted outside and at least 20 feet from any doors or windows. If there is evidence of smoking of any kind, in your room or on the deck/porch/balcony, there will be a non-refundable charge of $200.00 plus tax.
Pet Policy
Land’s End does not allow pets on our premises or within our rooms. We do, however, allow ADA Certified Service animal per the ADA Rules and Regulations.
Under ADA, a service animal is defined as a dog or miniature pony that has been individually trained to do work or perform tasks for an individual with a disability. The task(s) performed by the animal must be directly related to the person's disability. Emotional Support Animals are not permitted as they have not been trained to perform a specific job or task, they do not qualify as service animals under the ADA.
Cooking Policy
The safety of our guests, staff, and this facility is extremely important to us. It is against hotel policy to have any cooking appliances (besides the microwave, mini-fridge, and coffee maker units that are provided) in the rooms or on the decks/porches/balconies. Any guest out of compliance with this policy may be required to leave and/or pay a non-refundable damage fee of $200.00 plus tax. Grills are expressly prohibited from being used on any deck/porch/balcony.
Beach/Bon Fire Policy
Fires are not allowed on the beach in front of the hotel or the restaurant. This is due to the extremely dry and hazardous conditions around the property, but also due to the high volume of complaints received when smoke permeates guest rooms. Burning driftwood is not permitted in the city of Homer. Small fires which do not interfere with other guests, and are smaller than 3 feet in height, width, and length, are permitted on city property north of Land’s End. However, we request that your fire be at least 50 feet from any building, stairs, or structure, below the high tide line, monitored continuously, and thoroughly extinguished. Fires and large gatherings on the beach will be restricted after 10:00 PM. If we receive any complaints due to a fire, we will require it to be extinguished immediately.
Hotel Stay-Over Service
During this time daily Stay-over Service is suspended until further notice due to COVID-19. If you require any new linens or extra amenities, please visit, or call the Front Desk during your stay.
Excessive Cleaning Policy
If restoring the room to a standard rentable condition takes an extra ordinary amount of time or effort, the reservation will be subject to maintenance, deep cleaning, administration, and/or third-party fees. Extra cleaning fees may be charged to guests who left rooms with excessive waste strewn around, left the room in an unsightly condition or in state of disrepair. Labor to perform unexpected cleaning such as shampooing furniture or carpet, or removal of excessive amounts of garbage, and other non-typical services will result in additional cleaning fees to the guest at the rate of $35.00/hour plus tax.
Damages Policy
Damage to rooms, fixtures, and furnishings, including the removal of electronics, appliances, equipment, linens, artwork, etc. or any damage to hotel property, whether accidental or willful, is the responsibility of the registered guest for that room. Any costs associated with repairs and/or replacement will be charged to the registered guest.
Appliances & Cooking
All hotel rooms at Land’s End are equipped with a microwave, mini-fridge, and a cup-at-a-time coffee maker. Vending & ice machines are available in two locations on hotel premises with a variety of items that can be purchased with U.S. cash currency. Some items are also available for purchase in our Gift Shop when it is open.
Wellness Center
Reservation Only. Reservations can be made by calling or visiting the Front Desk. Reservations are limited to 30 minutes, only one family at a time, and only one amenity per family per day. Reservations can be made by calling the Front Desk at 907-235-0400, during check-in or anytime during your stay.
Our Wellness Center features an indoor sauna, small indoor pool, and an outdoor waterfront hot tub overlooking the beautiful Kachemak Bay. The Fitness Center is open daily from 8:00 AM to 9:00 PM. Minors under 16 must be accompanied by adult supervision. Minors under 18 are not permitted after 8:00 PM. Alcohol and glass containers of any kind are strictly prohibited.
Quiet Hours
11:00 PM to 7:00 AM. If you become aware of a disruptive guest or situation, please contact the Front Desk staff immediately.
Parking Policy
The Land’s End parking lot is reserved for registered guests and Chart Room restaurant patrons only. Land’s End shall not assume liability or responsibility for any vehicle, occupants or contents while operated or parked on the hotel property. Vehicle repairs are not permitted on hotel premises. If you have a trailer, boat, or any oversized or extra-long vehicle, please see the Front Desk for instructions on where to park. Unfortunately, these listed vehicles are not permitted to park at Land’s End or the Lodges.
There is no overnight RV/camper camping allowed on site, regardless of whether rooms at the hotel or Lodges are rented. Parking for vehicles over 15’ in length is severely restricted, cannot be guaranteed, and must be reserved in advance.
Reserve a limited space with us in advance; Park along the Petro Marine fence line north of the hotel (near our entrance); park at city launch ramp or visit the City of Homer Spit Parking Map: https://bit.ly/3brl7Xz, for instructions on your best option.
Free Wi-Fi Access
Land’s End offers free Wi-Fi for our registered guests. The Wi-Fi access information will be issued at check-in. Due to our location and possible interference from other local wireless sources, Wi-Fi signals are subject to change without notice. We will do our best to resolve issues immediately when they are reported.
Business Center
The Front Desk can help print documents if emailed to frontdesk@endofthespit.com. We can also provide assistance with faxing, copies, or even limited online research as time allows. Some of these services may incur a minimal charge, please check with the desk in advance for these details.
Lodge Check-In
Check-in time is at 4:00 PM. An early check-in can be requested at the time of booking but is not guaranteed. Registered guests must present ID and the credit card used for booking, at check-in. Only registered and listed guests will be issued keys at the desk.
Lodge Check-Out
Check-out time is 11:00 AM. Between mid-September and mid-May, a late check-out can be requested at the Front Desk but cannot be determined until the day of departure. *Late checkouts will not be available May thru September.
Reservation Guarantee
Land’s End requires collection of a deposit at the time a reservation is made. This deposit will be equivalent to 1 night’s charges, including tax. Guest must be at least 18 years of age to register for a Hotel Room.
Cancellation Policy
A reservation must be cancelled by phone, email, or in person at a minimum of 48 hours prior to 4:00 PM on the arrival date to qualify for a full deposit refund. Any confirmed reservation dates occurring within 48 hours of the cancellation request will be charged in full. If we are able to resell the cancelled dates that occur within 48 hours, we will refund the charges. Land’s End is not responsible for weather conditions, personal emergencies, or schedule changes that result in reservation changes.
Our location has one of the best views in the world, however due to this location we are susceptible to natural events such as Earthquakes and Tsunami Warnings, which do rarely lead to potential evacuations. Land’s End does not provide refunds or discounts in these instances. Should you choose to evacuate your room and not return, you will not be refunded.
Early Departure Policy
If a guest requests to depart earlier than their scheduled departure date, any confirmed reservation dates occurring within the standard 48 hours of cancellation request will be charged in full.
No-Show Policy
If a reservation is confirmed but the guest does not arrive as scheduled, the reservation turns into a “No-Show”. When this happens, the initial deposit will be retained. Any additional nights on the reservation will be cancelled.
Party Policy
Lodges have a strict NO PARTY policy. No more than 10 people are allowed in any lodge at any time for any reason. If evidence of more than 10 people is discovered, you will be evicted immediately and without refund. Like a hotel room, your occupancy is subject to Land’s End policies, and state and federal laws. Upon reasonable suspicion that a registered guest is violating any of these, we have the right to demand -and enforce- corrective actions up to and including your eviction from the premises without refund.
Smoking Policy
The Smokefree Alaska Law (AS 18.35.300 – 18.35.399) is a state law that prohibits smoking and vaping in workplaces and public places, protecting the health of all Alaska workers, residents and visitors. Smoking and vaping devices include e-cigarettes, vape pens/personal vaporizers and e-hookah, whether or not the device contains nicotine. Land’s End and its buildings, rooms, and decks/porches/balconies are 100% smoke free. The definition of smoking in the Smokefree Alaska Law includes marijuana smoking. Land’s End does not permit the smoking of tobacco, marijuana, illegal drugs, e-cigarettes, vape pens, etc. Under the Smokefree Alaska Law, smoking and vaping is not allowed within 20 feet of an entrance, open window, or heating or ventilation system air intake vent. Smoking is only permitted outside and at least 20 feet from any doors or windows. If there is evidence of smoking of any kind, in your room or on the deck/porch/balcony, there will be a non-refundable charge of $500.00 plus tax.
Pet Policy
Land’s End does not allow pets on our premises or within our rooms. We do, however, allow ADA Certified Service animal per the ADA Rules and Regulations.
Under ADA, a service animal is defined as a dog or miniature pony that has been individually trained to do work or perform tasks for an individual with a disability. The task(s) performed by the animal must be directly related to the person's disability. Emotional Support Animals are not permitted as they have not been trained to perform a specific job or task, they do not qualify as service animals under the ADA.
Cooking & Eating in Your Lodge
The safety of our guests, staff, and this facility is extremely important to us. As stated on the Land’s End Lodges Guest Registration and Occupancy Agreement signed at check in, it is against our policy to have any cooking appliances in the Lodges or on the decks/porches/balconies, besides that which are provided. Grills are expressly prohibited from being used on any deck/porch/balcony. Any guest out of compliance with this policy may be charged a non-refundable fee of $500.00 plus tax.
Please load all dirty dishes into the dishwasher and start the machine before checking out. If you do not, you may be charged a $35.00 fee plus tax.
Beach/Bon Fire Policy
Fires are not allowed on the beach in front of the hotel or the restaurant. This is due to the extremely dry and hazardous conditions around the property, but also due to the high complaints received when smoke permeates guest rooms. Burning driftwood is not permitted in the city of Homer. Small fires which do not interfere with other guests, and are smaller than 3 feet in height, width, and length, are permitted on city property north of Land’s End. However, we request that your fire be at least 50 feet from any building, stairs, or structure, below the high tide line, monitored continuously, and thoroughly extinguished. Fires and large gatherings on the beach will be restricted after 10:00 PM. If we receive any complaints due to a fire, we will require it to be extinguished immediately.
Housekeeping
Daily Housekeeping Stay-over Services are not provided in the Lodges or Lodge Beachfront Rooms. Linens, paper goods, soaps, detergents, and amenities are available from the Front Desk upon request. If a guest wishes to have stay-over service while occupying a Lodge or Lodge Beachfront Room, it is available upon request in advance, at a daily rate of $35.00/hour plus tax, with a minimum 1-hour charge.
Lodge Cleaning
Guests are expected to wash, dry, and restock their own dishes, clean counter tops, refrigerator, and other appliances before check-out. If furniture is rearranged during your stay, it must be returned to its original position. Labor to: wash dishes, preform extraordinary cleaning such as shampooing furniture or carpet, or remove excess amounts of garbage or other non-typical services will result in additional charges at the rate of $35.00/hour plus tax.
Damages Policy
Damage to Lodges, the rooms, fixtures, and furnishings, including the removal of electronics, appliances, equipment, linens, artwork, etc. or any damage to lodge property, whether accidental or willful, is the responsibility of the registered guest for that Lodge. Fees will be charged to the registered guest to recover the cost of damaged, broken or missing items from Lodges or Lodge Beachfront Rooms.
Quiet Hours
11:00 PM to 7:00 AM. If you become aware of a disruptive guest or situation, please contact the Front Desk staff immediately.
Hotel Parking Lot Policy
The Land’s End parking lot is reserved for registered hotel & lodge guests and Chart Room restaurant patrons only. Land’s End shall not assume liability or responsibility for any vehicle, occupants or contents while operated or parked on the hotel property. Vehicle repairs are not permitted on hotel premises. If you have a trailer, boat, or any oversized or extra-long vehicle, please see the Front Desk for instructions on where to park. Unfortunately, these listed vehicles are not permitted to park at Land’s End or the Lodges.
Land’s End Lodge Parking
Parking availability at the Lodges is very limited, and strictly enforced. Registered Lodge guests are allowed to park one vehicle ONLY at the Lodges, additional vehicles and visitors must park in Land’s End’s parking lot. Each Lodge Unit or Lodge Beachfront Room has one parking stall assigned to it, which corresponds to the Unit number, and which is clearly numbered on the map provided at check-in. Anyone parking in an unauthorized area will be towed.
Guests occupying a 700-level unit may park no more than one vehicle in the driveway of the unit. Guests occupying a 600-level unit must park across the driveway in the area marked by the wood parking stalls. DO NOT park in front of the garages or your car will be towed. There are several signs that indicate where parking is not allowed.
There is no overnight RV/camper camping allowed on site, regardless of whether rooms at the hotel or Lodges are rented. Parking for vehicles over 15’ in length is severely restricted, cannot be guaranteed, and must be reserved in advance.
Reserve a limited space with us in advance; Park along the Petro Marine fence line north of the hotel (near our entrance); park at city launch ramp or visit the City of Homer Spit Parking Map: https://bit.ly/3brl7Xz, for instructions on your best option.
Wellness Center
Reservation Only. Reservations can be made by calling or visiting the Front Desk. Reservations are limited to 30 minutes, only one family at a time, and only one amenity per family per day. Reservations can be made by calling the Front Desk at 907-235-0400, during check-in or anytime during your stay.
Our Wellness Center features an indoor sauna, small indoor pool, and an outdoor waterfront hot tub overlooking the beautiful Kachemak Bay. The Fitness Center is open daily from 8:00 AM to 9:00 PM. Minors under 16 must be accompanied by adult supervision. Minors under 18 are not permitted after 8:00 PM. Alcohol and glass containers of any kind are strictly prohibited.
Free Wi-Fi Access
Land’s End offers free Wi-Fi for our registered guests. The Wi-Fi access information will be issued at check-in. Due to our location and possible interference from other local wireless sources, Wi-Fi signals are subject to change without notice. We will do our best to resolve issues immediately when they are reported.
Business Center
The Front Desk can help print documents if emailed to frontdesk@endofthespit.com. We can also provide assistance with faxing, copies, or even limited online research as time allows. Some of these services may incurs a minimal charge, please check with the desk in advance for these details.