Land’s End Resort Policies
Land’s End Resort Hotel Room Policies (includes Beachfront Lodges & Rooms)
The following policies have been developed over many years and are based on industry “best practices.”
As our guest, by reading and signing your hotel registration at check-in, you are agreeing to abide by all our policies, terms and conditions.
Land’s End Resort Hotel Room Policies (includes Beachfront Lodges & Rooms)
The following policies have been developed over many years and are based on industry “best practices.”
As our guest, by reading and signing your hotel registration at check-in, you are agreeing to abide by all our policies, terms and conditions.
Check-in / Check-out
Check-in time: 4:00 PM. Early check-in can be requested but is not guaranteed. Registered guests must present a Picture ID, and the credit card used for booking at check-in. Only registered and listed guests will be issued keys at the desk. Check-out time: 11:00 AM. Late check-out can be requested but is not guaranteed.
Reservation Guarantee
Land’s End requires collection of a deposit at the time a reservation is made. This deposit will be equivalent to one night’s charge, including tax. Guests must be at least 18 years of age to reserve a room.
Cancellation
A reservation must be cancelled by phone, email, or in person at least 48 hours prior to 4:00 PM on the arrival date to qualify for a full deposit refund. The deposit will be forfeited for any reservation cancelled after 4:00 PM two days prior to the reservation arrival date.
Reservation cancellation policy is not affected by weather conditions, personal emergencies, or schedule changes that result in reservation changes.
Land’s End offers one of the best views in the world. However, our location is also susceptible to the effects of multiple natural events such as volcanic eruption, ashfall, earthquake and tsunami. An audible Tsunami Warning System in our area provides alerts to many of these dangers and may signal voluntary or mandatory evacuation. Land’s End does not provide refunds or discounts in these instances. Should you choose to evacuate your room and not return, there will be no refund given.
Early Departure
If a guest chooses to depart earlier than their scheduled departure date, our cancellation policy will still be enforced.
No-Show
If a reservation is confirmed but the guest does not arrive as scheduled, the reservation turns into a “No-Show”. When this happens, the initial deposit will be retained. Any additional nights beyond the first on the reservation will be cancelled in accordance with our cancellation policy.
Smoking
Land’s End and its buildings, rooms, and decks/porches/balconies are 100% smoke free. The Smokefree Alaska Law (AS 18.35.300 – 18.35.399) is a state law that prohibits smoking and vaping in workplaces and public places, protecting the health of all Alaska workers, residents and visitors. Smoking and vaping devices include e-cigarettes, vape pens/personal vaporizers and e-hookah, whether or not the device contains nicotine. The definition of smoking in the Smokefree Alaska Law includes marijuana smoking. Land’s End does not permit the smoking of tobacco, marijuana, illegal drugs, e-cigarettes, vape pens, etc. Under the Smokefree Alaska Law, smoking and vaping is not allowed within 20 feet of an entrance, open window, or heating or ventilation system air intake vent. Smoking is only permitted outdoors and at least 20 feet from any door or window. If there is evidence of smoking of any kind in your room or on the deck/porch/balcony, there will be a non-refundable fee of $200.00 plus tax. Beachfront Lodges & Rooms: $500 non-refundable fee charge plus tax.
Pets
Land’s End does not allow pets on our premises or within our rooms. We do, however, allow ADA Certified Service animals per the ADA Rules and Regulations. Under ADA, a service animal is defined as a dog or miniature pony that has been individually trained to do work or perform tasks for an individual with a disability. The task(s) performed by the animal must be directly related to the person's disability. Emotional Support Animals are not permitted, and do not qualify as service animals under the ADA.
Drones
Drones are not permitted on Land’s End property for any reason. Please notify the Front Desk immediately if you see one.
Cooking
The safety and comfort of our guests and staff is our top priority. It is against hotel policy to have any cooking appliances (besides the provided microwave, mini-fridge, and coffee maker) in the rooms or on the decks/porches/balconies. Any guest out of compliance with this policy may be required to leave and/or pay a non-refundable damage fee of $200.00 plus tax. Grills are expressly prohibited from being used on any deck/porch/balcony. Beachfront Lodges & Rooms: $500 non-refundable fee, plus tax.
Fires
Fires are not allowed on the beach in front of the hotel or the restaurant. This is due to the extremely dry and hazardous conditions around the property, and also due to the high volume of complaints received when smoke permeates guest rooms. Burning driftwood is not permitted in the city of Homer. Small fires which do not interfere with other guests, and are smaller than 3 feet in height, width, and length, are permitted on city property north of Land’s End. However, we request that your fire be at least 50 feet from any building, stairs, or structure, below the high tide line, monitored continuously, and thoroughly extinguished. Fires and large gatherings on the beach will be restricted after 10:00 PM. If we receive any complaints due to a fire, we will require that it be extinguished immediately.
Housekeeping Services
Stay-over service is provided in our Hotel rooms. Additional amenities are available, by request, from the Front Desk. Beachfront Lodges & Rooms: Stay-over service is provided by request only, at a flat rate of $45 per day.
Excessive Cleaning
If restoring the room to its original rentable condition prior to guest occupancy takes an extraordinary amount of time or effort, the reservation will be subject to additional charges. These can result from maintenance, deep cleaning, administration, and/or third-party fees. Extra cleaning fees may be charged to guests who leave excessive trash behind, leave the room in an unsightly condition, or in a state of disrepair. Labor to perform unexpected cleaning such as shampooing furniture or carpet, or removal of excessive amounts of garbage, and other non-typical services will result in additional cleaning fees to the guest at the rate of $45.00/hour plus tax. Beachfront Lodges & Rooms: Please load the dishwasher and start the machine before departure.
Damages
Damage to rooms, fixtures, and furnishings, including the removal of electronics, appliances, equipment, linens, artwork, etc. or any damage to hotel property, whether accidental or willful, is the responsibility of the registered guest for that room. Any costs associated with repairs and/or replacement will be charged to the registered guest.
Ice Machines, Vending Machines & The Cornerstore
Vending & ice machines are available in two locations on hotel premises. The Cornerstore (located in our lobby) has espresso drinks & to-go food and drink items. Inquire with the Front Desk for more information.
Wellness Center
Our Wellness Center features an indoor sauna set to 103° F, small heated indoor pool set to 92° F, and 2 outdoor waterfront hot tubs overlooking beautiful Kachemak Bay. The Wellness Center is open from 8AM – 10PM daily. These amenities are available by reservation only. Reservations can be made by calling or visiting the Front Desk. Reservations are limited to 60 minutes, to one family at a time, and only one amenity, per family, per day. Reservations can be made by calling the Front Desk at 907-235-0400, during check-in, or at any time during your stay. Minors under 16 require adult supervision. Alcohol and glass containers of any kind are strictly prohibited.
Quiet Hours
11:00 PM to 7:00 AM. If you become aware of a disruptive guest or situation, please contact the Front Desk staff immediately.
Parking
The Land’s End parking lot is reserved for registered guests and restaurant patrons only. Land’s End shall not assume liability or responsibility for any vehicle, occupants or contents while operated or parked on the hotel property. Vehicle repairs are not permitted on the premises. There is no overnight RV/camper parking allowed on the premises. Trailers, Boats, or any oversized or extra-long vehicles are not permitted to park on the premises. Parking is available along the Petro Marine fence line north of the hotel (near the entrance). For more parking alternatives, please visit https://bit.ly/3brl7Xz. Beachfront Lodges & Rooms: Parking availably is very limited and strictly enforced. 700-unit Guests may park one vehicle in the driveway. 600-unit Guests must park across the from the driveway in the numerically marked wood stalls. Additional vehicles must park in the main Land's End parking lot.
Free Wi-Fi Access
Land’s End offers free Wi-Fi for our registered guests. The Wi-Fi access information will be issued at check-in. Due to our location and possible interference from other local wireless sources, Wi-Fi signals are subject to change without notice. We will do our best to resolve issues immediately when they are reported.
Business Center
The Front Desk can help print documents if emailed to reservations@endofthespit.com. We can also provide assistance with faxing, copies, or even limited online research as time allows. Some of these services may incur a minimal charge. Please inquire with a Front Desk Agent.
Parties
Our hotel has a strict NO PARTY policy. Beachfront Lodges & Rooms: no more than ten people are allowed at any time, for any reason. Upon reasonable suspicion that a registered guest is in violation, we have the right to demand -and enforce- corrective actions up to and including your eviction from the premises without refund.
These services may incur a minimal charge, please check with the desk in advance for these details.
Lodge Check-In
Check-in time is 4:00 PM. An early check-in can be requested at the time of booking but is not guaranteed. Registered guests must present a photo ID, and the credit card used for booking, at check-in. Only registered and listed guests will be issued keys at the desk with proof of identification.
Lodge Check-Out
Check-out time is 11:00 AM. Between mid-September and mid-May, a late check-out can be requested at the Front Desk but cannot be determined until the day of departure. *Late checkouts will not be available May through September.
Reservation Guarantee
Land’s End requires collection of a deposit at the time a reservation is made. This deposit will be equivalent to one night’s charges, including tax. Guests must be at least 18 years of age to register for a Hotel Room.
Cancellation Policy
A reservation must be cancelled by phone, email, or in person 48 hours prior to 4:00 PM on the arrival date to qualify for a full deposit refund. The deposit will be forfeited for any reservation cancelled after 4:00 PM two days prior to the reservation arrival date. Land’s End is not responsible for weather conditions, personal emergencies, or schedule changes that result in reservation changes.
Our location has one of the best views in the world, however, due to this location we are susceptible to natural events such as volcanic eruption, ashfall, earthquake and/or tsunami. An audible Tsunami Warning System in our area provides alerts to many of these dangers and may signal voluntary or mandatory evacuation. Land’s End does not provide refunds or discounts in these instances. Should you choose to evacuate your room and not return, there will be no refund given.
Early Departure Policy
If a guest requests to depart earlier than their scheduled departure date, any confirmed reservation dates occurring within the standard 48 hours of cancellation request will be charged in full.
No-Show Policy
If a reservation is confirmed but the guest does not arrive as scheduled, the reservation turns into a “No-Show”. When this happens, the initial deposit will be retained. Any additional nights on the reservation will be cancelled.
Party Policy
Lodges have a strict NO PARTY policy. No more than 10 people are allowed in any lodge at any time for any reason. If evidence of more than 10 people is discovered, you will be evicted immediately and without refund. Like a hotel room, your occupancy is subject to Land’s End policies as well as state and federal laws. Upon reasonable suspicion that a registered guest is violating any of these, we have the right to demand -and enforce- corrective actions up to and including your eviction from the premises without refund.
Smoking Policy
The Smokefree Alaska Law (AS 18.35.300 – 18.35.399) is a state law that prohibits smoking and vaping in workplaces and public places, protecting the health of all Alaska workers, residents and visitors. Smoking and vaping devices include e-cigarettes, vape pens/personal vaporizers and e-hookah, whether the device contains nicotine or not. Land’s End and its buildings, rooms, and decks/porches/balconies are 100% smoke free. The definition of smoking in the Smokefree Alaska Law includes marijuana smoking. Land’s End does not permit the smoking of tobacco, marijuana, illegal drugs, e-cigarettes, vape pens, etc. Under the Smokefree Alaska Law, smoking and vaping is not allowed within 20 feet of an entrance, open window, or heating or ventilation system air intake vent. Smoking is only permitted outside and at least 20 feet from any door or window. If there is evidence of smoking of any kind in your room or on the deck/porch/balcony, there will be a non-refundable charge of $500.00 plus tax.
Pet Policy
Land’s End does not allow pets on our premises or within our rooms. We do, however, allow ADA Certified Service animals per the ADA Rules and Regulations.
Under ADA, a service animal is defined as a dog or miniature pony that has been individually trained to do work or perform tasks for an individual with a disability. The task(s) performed by the animal must be directly related to the person's disability. Emotional Support Animals are not permitted as they have not been trained to perform a specific job or task. Emotional Support Animals do not qualify as service animals under the ADA.
Cooking & Eating in Your Lodge
The safety of our guests, staff, and this facility is extremely important to us. As stated on the Land’s End Lodges Guest Registration and Occupancy Agreement signed at check in, it is against our policy to have any cooking appliances in the Lodges or on the decks/porches/balconies, besides that which are provided. Grills are expressly prohibited from being used on any deck/porch/balcony. Any guest out of compliance with this policy may be charged a non-refundable fee of $500.00 plus tax.
Please load all dirty dishes into the dishwasher and start the machine before checking out. If you do not, you may be charged a $35.00 fee plus tax.
Beach/Bonfire Policy
Fires are not allowed on the beach in front of the hotel or the restaurant. This is due to the extremely dry and hazardous conditions around the property, but also due to the high numbers of complaints received when smoke permeates guest rooms. Burning driftwood is not permitted in the city of Homer. Small fires which do not interfere with other guests, and are smaller than 3 feet in height, width, and length, are permitted on city property north of Land’s End. However, we request that your fire be at least 50 feet from any building, stairs, or structure, below the high tide line, monitored continuously, and thoroughly extinguished. Fires and large gatherings on the beach will be restricted after 10:00 PM. If we receive any complaints due to a fire, we will require that it be extinguished immediately.
Housekeeping
Daily Housekeeping Stay-over Services are not provided in the Lodges or Lodge Beachfront Rooms. Linens, paper goods, soaps, detergents, and amenities are available from the Front Desk upon request. If a guest wishes to have stay-over service while occupying a Lodge or Lodge Beachfront Room, it is available upon request in advance, at a rate of $50.00/hour plus tax, with a minimum 1-hour charge.
Lodge Cleaning
Guests are expected to wash, dry, and restock their own dishes, clean counter tops, refrigerator, and other appliances before check-out. If furniture is rearranged during your stay, it must be returned to its original position. Labor to wash dishes, perform extraordinary cleaning such as shampooing furniture or carpet, or remove excess amounts of garbage or other non-typical services will result in additional charges at the rate of $50.00/hour plus tax.
Damages Policy
Damage to Lodges, the rooms, fixtures, and furnishings, including the removal of electronics, appliances, equipment, linens, artwork, etc. or any damage to lodge property, whether accidental or willful, is the responsibility of the registered guest for that Lodge. Fees will be charged to the registered guest to recover the cost of damaged, broken or missing items from Lodges or Lodge Beachfront Rooms.
Quiet Hours
11:00 PM to 7:00 AM. If you become aware of a disruptive guest or situation, please contact the Front Desk staff immediately.
Hotel Parking Lot Policy
The Land’s End parking lot is reserved for registered guests and Chart Room restaurant patrons only. Land’s End shall not assume liability for responsibility for any vehicle, occupants or contents while operated or parked on the hotel property. Vehicles repairs are not permitted on hotel premises. If you have a trailer, boat, or any oversized or extra-long vehicle, please see the Front Desk for instructions on where to park. Unfortunately, these listed vehicles are not permitted to park at Land’s End or the Lodges.
Pull-thru parking with boats, trailers or extra-long vehicles is strictly prohibited. (See alternatives below) There is no overnight RV/Camper parking allowed on-site, regardless of whether rooms at the hotel or lodges are rented. Parking for vehicles over 15’ in length is not allowed.
If you have a trailer or boat, or an oversized/extra-long vehicle, parking along the Petro Marine fence line north of the hotel (near our entrance) is available or at the Homer city launch ramp. For more alternatives, visit the City of Homer Spit Parking Map at https://bit.ly/3brl7Xz for instructions on your best option.
Land’s End Lodge Parking
Parking availability at the Lodges is very limited, and strictly enforced. Registered Lodge guests are allowed to park one vehicle ONLY at the Lodges, additional vehicles and visitors must park in Land’s End’s parking lot. Each Lodge Unit or Lodge Beachfront Room has one parking stall assigned to it, which corresponds to the Unit number, and which is clearly numbered on the map provided at check-in. Anyone parking in an unauthorized area will be towed.
Guests occupying a 700-level unit may park no more than one vehicle in the driveway of the unit. Guests occupying a 600-level unit must park across the driveway in the area marked by the wood parking stalls. DO NOT park in front of the garages or your car will be towed. There are several signs that indicate where parking is not allowed.
Pull-thru parking with boats, trailers or extra-long vehicles is strictly prohibited. (See alternatives below) There is no overnight RV/Camper parking allowed on-site, regardless of whether rooms at the hotel or lodges are rented. Parking for vehicles over 15’ in length is not allowed.
If you have a trailer or boat, or an oversized/extra-long vehicle, parking along the Petro Marine fence line north of the hotel (near our entrance) is available or at the Homer city launch ramp. For more alternatives, visit the City of Homer Spit Parking Map at https://bit.ly/3brl7Xz for instructions on your best option.
Wellness Center
Our Wellness Center is for the exclusive use of our registered guests. It features an indoor sauna, small indoor heated soaking pool, and two outdoor waterfront hot tubs overlooking beautiful Kachemak Bay. The Wellness Center is open daily from 8:00 AM to 9:00 PM. Minors under 16 must be accompanied by adult supervision. Minors under 18 are not permitted after 8:00 PM, regardless of supervision. There is no food or beverage allowed in the Wellness Center, with the one exception of water bottles. Alcohol and glass containers of any kind are strictly prohibited. If evidence of these rules being violated is found, future access to the Fitness Center for you and your guests will be indefinitely denied.
Wi-Fi Access
Land’s End offers free Wi-Fi for our registered guests. The Wi-Fi access information will be issued at check-in.
Business Center
The Front Desk can help print documents if emailed to reservations@endofthespit.com. We can also provide assistance with faxing, copies, or even limited online research as time allows. Some of these services may incur a minimal charge, please check with the desk in advance for these details.